Developing a regular thank-you note habit is one of the most effective ways you can improve your sales process. A thank-you note sent to someone shows that you respect that person and is a concrete way of expressing your appreciation. Such a note can be quite simple; two or three sentences is plenty to convey your meaning in most cases.
You can send thank-you notes via email and even include an e-card, but a thank-you note written in your own handwriting on a physical piece of paper sends a much stronger message. While you probably won’t want to hand-write every note, you should certainly think about doing so in special circumstances — for your biggest customer, or for someone who does you a really significant favor.
One way that you can save time in your writing is to craft templates that will fit a number of common situations. That way, all you have to do is put in a few details and send the note along. Here are a few examples to get you started.
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